WAMBA JOSE

Certified Cybersecurity Analyst

Ottawa, CA.

About

Certified Cybersecurity Analyst with 3 years of experience at Accenture, specializing in IT Desktop Support and foundational cybersecurity practices. Adept at identifying, analyzing, and mitigating security threats, with proven skills in network security, digital forensics, and incident response. Seeking to leverage a comprehensive technical background and multilingual proficiency (English, French, Portuguese, Spanish) to excel in a challenging cybersecurity role focused on threat detection and vulnerability management.

Work

Accenture

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IT Desktop Technician

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Summary

Managed IT desktop support and foundational cybersecurity operations for over 500 end-users, ensuring system stability and security protocol adherence.

Highlights

Provided first-line technical support to over 500 end-users daily, resolving 90%+ of networking, hardware, and software issues, significantly reducing downtime.

Managed and secured over 1,000 user accounts and network access points, enforcing strict security protocols and reducing unauthorized access incidents by 15%.

Contributed to a 20% improvement in incident response times by meticulously documenting and reporting over 150 IT security incidents to the security team.

Supported the deployment and maintenance of endpoint security solutions, antivirus software, and network intrusion detection systems across 200+ devices, enhancing overall network resilience.

Administered Windows Server environments (2012-2025) and Windows 7-11 desktops for 500+ users, leveraging Active Directory and Group Policy to ensure secure and efficient operations.

Collaborated with Managed Service Providers (MSPs) and third-party vendors to escalate and resolve complex technical issues, improving service delivery efficiency by 10%.

Education

Willis College

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Diploma Cybersecurity Analysis

Languages

English

French

Portuguese

Spanish

Certificates

CCNA (Cisco Certified Network Associate)

Cisco

CompTIA Security+

CompTIA

CompTIA A+

CompTIA

Skills

Cybersecurity & Operations

Network Security, Penetration Testing, Vulnerability Scanning, Exploit Development, Social Engineering Attacks, Security Operations Center (SOC) Monitoring, Log Analysis, SIEM, Threat Intelligence, Incident Response, Threat Hunting, Linux/Windows Security, Ethical Hacking, Counter Measures.

Tools & Platforms

Metasploit, Kali Linux, EnCase, FTK, Splunk, QRadar, Burp Suite, Nmap, OWASP Juice, DVWA, Microsoft 365 (Exchange Online, SharePoint, Teams).

Network & System Administration

Network Administration (Routing & Switching, VLAN Configuration, Network Protocol Analysis - TCP/IP, DNS, DHCP), Windows Administration (Active Directory, Group Policy, Audit Policies, Windows 7-11, Windows Server 2012-2025), Server Hardware Lifecycle Management, Datacenter Rack Installation, Cable Management, Hardware Diagnostics.

Scripting & Automation

Python, Bash Scripting, PowerShell.

Digital Forensics

Data Recovery, Evidence Collection.

Documentation & Reporting

Report Writing, Incident Documentation.

Projects

Ethical Hacking (Web Vulnerabilities)

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Summary

Utilized open-source platforms to simulate and identify web vulnerabilities.

Phishing Campaign Analysis

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Summary

Executed red-team phishing simulations to evaluate and improve organizational resilience against social engineering attacks.

Security Hardening for Linux and Windows Environments

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Summary

Implemented robust security measures to fortify Linux and Windows server environments.

Digital Forensics Investigation

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Summary

Conducted forensic analysis of compromised systems to track malware activity and gather digital evidence.

Penetration Testing on a Corporate Network

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Summary

Simulated cyberattacks on corporate infrastructure to identify and address security weaknesses.